Guides

User Permissions on MyAccuSite
See below on the user permission levels for the MyAccuSite portal. Permissions for AccuVax and AccuShelf are covered here: AccuVax User Capabilities A...
Thu, Jul 13, 2023 at 2:19 PM
TruMed Alerts and Notifications Explained
Part of the TruMed service is a robust set of alerts and related notifications designed to keep administrators informed about temperature, inventory, system...
Thu, Jul 13, 2023 at 2:08 PM
EHR Orders are not showing on AccuVax and/or AccuShelf Units
Vaccine and medication orders travel from EHR systems to the MyAccuSite.com portal, then to individual AccuVax and/or AccuShelf units at your clinic(s). If ...
Tue, Dec 27, 2022 at 2:49 PM
EHR Order is greyed out on an AccuVax or AccuShelf
Situation A patient Order is showing on the AccuVax or AccuShelf unit, but it's greyed out and you are unable to dispense. Common Causes The most ...
Tue, Dec 27, 2022 at 2:47 PM
Help Diagnosing Network Issues
Network Connection Troubleshooting   Our systems send notifications when a unit has not connected (“phoned home”) for more than an hour. Or TruMed Support...
Tue, Sep 20, 2022 at 1:59 PM
Delete a Custom Item
Custom items can be deleted (archived) from the AccuSite. There are several reasons to delete a custom item Remove the barcode associated with the item so...
Fri, Mar 11, 2022 at 11:46 AM
Two-factor Authentication on AccuSite
Two-factor Authentication on AccuSite AccuSite now supports two-factor authentication, adding another layer of security to user access. With both email and...
Thu, Mar 3, 2022 at 10:25 AM
Custom Export Columns
Custom Export Columns on AccuSite Users can now select which columns to include in an export, allowing them to customize reports to meet their needs.   W...
Thu, Jan 27, 2022 at 2:36 PM
Activity and Dispenses Reports: Note and View Details Columns
Activity & Patient Report: Notes and View Details     Overview The Inventory > Activity and Patients > Dispenses report now includes a new col...
Thu, Jan 27, 2022 at 2:12 PM
Reserves - User Guide
AccuVax Reserves Track, count, and manage vaccines across the practice, including other fridges and freezers   AccuVax® Vaccine Management System is plea...
Thu, Jan 27, 2022 at 12:09 PM