Troubleshooting

Power On & Off AccuShelf
Steps to power on or off the AccuShelf and AccuShelf TM units. Press the power button on the bottom right side of the screen and hold for 4 seconds ...
Wed, Jan 26, 2022 at 11:29 AM
Barcode Scanner Not Working
Follow these steps if the AccuShelf barcode scanner is not scanning any items or it is making a different beeping noise.  Seat the barcode scanner in i...
Wed, Jan 26, 2022 at 11:33 AM
Restarting AccuShelf Application
Restarting the AccuShelf application will help resolve possible issues including barcode scanner connections, temperature probe communications, and portal c...
Wed, Jan 26, 2022 at 12:51 PM
Ultra Low Temperature Probes Quick Start Guide
Currently we provide the InTemp CX600 digital data logger to monitor temperatures in an ultra low freezer. To monitor, it can be configured to the InTemp ph...
Thu, Jan 27, 2022 at 2:21 PM
Replacing Batteries in AccuShelf TM Digital Data Loggers
The InTemp data logger requires two user-replaceable AAA 1.5 V alkaline or optional lithium batteries for operation at the extreme ends of the logger operat...
Fri, May 12, 2023 at 12:53 PM